Privacy Policy
What information Doorbell keeps, why, and what you can do about it.
Last updated: 29 October 2026
Who is responsible
Doorbell is run by CodeMark Digital, Karachi, Pakistan (codemarkdigitals@gmail.com). For the details agents enter about their own clients, the agent decides what is collected and why, and we store and process it on their behalf.
What we keep
- Your account: your email, name, agency name, WhatsApp number and city, and the people you invite to your team.
- Your business data: the clients you add (names, WhatsApp numbers, what they are looking for, notes), and your properties and their photos.
- Messages: the WhatsApp messages Doorbell sends for you, their delivery status, and replies from your clients that Doorbell reads to handle YES, STOP and "still looking?" answers. Chats with people who are not in your client list are ignored and not stored.
- Your WhatsApp link: the session that keeps your WhatsApp connected, stored on our server so messages can be sent.
- Payments: which plan you paid for and when. Card details are handled by our payment provider; we never see or store your card number.
- Technical: basic logs such as IP addresses and errors, kept for a short time to keep the service safe and working.
Why we use it
Only to run Doorbell for you: logging you in, matching properties to clients, sending the messages you choose, showing property pages, billing, support, and keeping the service secure. We do not sell your data, we do not use your client list for our own marketing, and we never contact your clients except through the messages you set Doorbell to send.
Who else sees it
- The people on your team, whom you invite.
- Providers that help run Doorbell: hosting, email (for login codes), payments, and WhatsApp, which carries the messages.
- Anyone you send a property link to can see that property's page.
- Authorities, if the law requires it.
How long we keep it
As long as your account is open. If you ask us to delete your account, we delete your data within 30 days, except records we must keep by law, such as payments. Backups are kept for up to 7 days and then overwritten.
Security
Logins use one-time codes, connections are encrypted (HTTPS), and each agency's data is kept separate from every other agency's. No system is perfectly secure, but we take reasonable care to protect your information.
Your choices
You can edit or delete clients and properties in the app at any time, disconnect your WhatsApp in Settings, and ask for a copy of your data or for your account to be deleted by emailing codemarkdigitals@gmail.com. If one of your clients asks us about their data, we will pass the request on to you.
Changes
If we change this policy in a way that matters, we will tell you in the app or by email before it applies.